Metro First Call
Serving funeral service since 2013.

EST. 2013

Serving Funeral Service


Serving funeral service since 2013.

Headquartered in Savage, Minnesota, Metro First Call supports the funeral industry in the Minneapolis, St. Paul metro area and beyond. Our organization specializes in serving the deathcare industry with first call removals, embalming & preparation, ship-out service, cremation, alkaline hydrolysis, and refrigeration. Whether a funeral home, a medical college, or a medical examiner, we will not only ease the process of your business, but we’ll also help it to thrive. We bring extensive experience and professionalism to every case and customize our support to your individual needs and concerns.

Tim Koch, the owner of Metro First Call, has been practicing mortuary science for over three decades and started M.F.C. in 2013. We’re on the pulse of the funeral industry from our beautiful facility, complete with state-of-the art technology, a fully equipped fleet of transportation vehicles, and a licensed staff of experienced morticians at the ready to help support your needs.

Get in touch with us to set up a consultation, or use the contact form at the bottom of this page to inquire whether our services are right for you. We look forward to serving you!


Areas of Practice



Metro First Call stands at the ready to serve your transport needs. With a fleet of eight vehicles, licensed morticians, trained transport assistants, and top-of-the-line equipment, we are able to handle all types of first calls. Even if you are outside of the metro area, Metro First Call would be happy to help. Like you, our staff is on call 24/7/365, and looks forward to being of service. For a full breakdown of our rates, please contact us.


Metro First Call is equipped to handle your short- or long-term refrigeration needs. Our large walk-in cooler is equipped with Mopec® stainless steel trays and racking. We offer a complimentary week of storage in our cooler for each embalming or cremation that we perform. For specifics on pricing, duration, or capacity, feel free to contact us.




Metro First Call is proud to be equipped with a state-of-the-art US Cremation Classic X-Cel retort, able to handle the most extreme cases, up to 1200 lbs. Concerned with security? We are too. That's why only our staff morticians have access to our cooler, prep, alkaline hydrolysis, and cremation facility areas. A staff member will always be present when custody of the remains is transferred to our care. You'll be proud to have your families witness their loved one's cremation in our beautiful facility. For more information, contact us.



Metro First Call provides quality embalming by our experienced licensed morticians. Whether your case involves autopsy, trauma, organ/tissue donation, or the need for bariatric care, our staff can accommodate your needs. If your funeral home requires additional services, such as cosmetizing, dressing, or casketing, MFC can help. For more information, contact us.



Alkaline Hydrolysis

Metro First Call now offers your families a choice when choosing cremation: flame or flameless. Families selecting Alkaline Hydrolysis are grateful to have a choice, prefer a process that does not use flame, prefer receiving approximately 20% more cremains returned, believe it to be a more gentle option than flame-based cremation, and value the decreased environmental impact of the process…no emissions, less energy, and a smaller carbon footprint.


Metro First Call understands that you simply can't be prepared for every circumstance. That's why we offer other services on a case to case basis. Contact us if you're looking for something not listed here and we will do our best to accommodate your funerary needs.


Show me the manner in which a nation cares for its dead and I will measure with mathematical exactness the tender mercies of its people, their respect for the laws of the land, and their loyalty to high ideals.
— Sir William Ewart Gladstone


Let's Chat.

Use the form below to contact us regarding your inquiry. Please be as detailed as possible. Include your organization along with any specific document requests. You may also email or call us to make an appointment.

For job opportunities, please email us your resume. We’re always looking for new and enthusiastic individuals to join our team.

Name *
If you're representing a business, please include your organization's title in the "How Can We Help?" section.
Reason for Contact *